Call center headset is used by agents in the call center frequently, whether they are BPO headset or wireless headphones for call center, they all need to have the correct way of wearing them, otherwise it is easy to cause damage to the ears.
Call center headset has health benefits for the call center workers. It is easy to cause spine deformation and muscle damage if holding a call center headset on the neck frequently.
Call center headset is a humanized product, which makes hands free and helps to improve work efficiency. Moreover, the use of a professional headset for call center in call centers and offices can significantly shorten the time for a single call, increase the number of calls per unit time, and improve the company's image. headset makes hands free and makes communication easier.
Wearing a call center headset correctly is important for both comfort and clarity during phone conversations. Here are the steps to follow:
Adjust the headband: The headband should fit comfortably on the top of your head without being too tight or too loose. Adjust the headband so that the earpieces sit comfortably over your ears.The headset should be firstly put on and adjust the position of the head clip appropriately so that it is pressed against the skull above the ears rather than against the ears.
Position the microphone: The microphone should be positioned close to your mouth, but not touching it. Adjust the microphone arm so that the microphone is about 2cm away from your mouth.
Check the volume: Adjust the volume on the headset to a comfortable level. You should be able to hear the caller clearly without the volume being too loud.
Test the microphone: Before making or receiving calls, test the microphone to ensure that it is working properly. You can do this by recording a message and playing it back to yourself.
By following these steps, you can ensure that you are wearing your call center headset correctly and that you are able to communicate clearly with callers.
The angle of wireless call center headsets can be rotated appropriately so that they can be smoothly attached to the top of the ears along the angle. The microphone boom should be rotated (please do not forcibly rotate the built-in stop point) to extend it to 2cm in front of the lower lip.
Bluetooth Headset How to Wear?
Wearing a bluetooth headset call center is the same as a normal wired headset, you just need to remember to plug the dongle connect to the computer if no need dongle you just open the computer and power on the headsets then pairing . When using headset call center bluetooth, pay attention to the fit of the headphones to ensure that there is no excessive pressure near the ears. And the volume of bluetooth telephone headset should not be too large, you can use some call centre noise cancelling headset, which can avoid too much sound to hurt the ear. Finally,wipe the wireless headphones for call center with a soft, dry, lint-free cloth.
Inbertec is committed to providing excellent voice solutions and comprehensive after-sales service. Contact us if you want to buy the best call center wireless headset.
Post time: Nov-01-2024
